Help & Frequently Asked Questions

PaisaPolicy.in gives you one dedicated advisor who compares options for you, explains the fine print, and helps with servicing and claims for products bought through us. Your details are shared only with the insurer, intermediary or lender relevant to your request.

No, PaisaPolicy is completely 100% free for customers. You never pay any advisory, handling, or processing fee to us.

Health insurance covers hospital medical bills and treatments up to your sum insured. A Critical Illness rider pays out an upfront lump-sum cash amount immediately upon diagnosis of life-threatening illnesses like cancer or heart stroke, which you can use for treatment, recovery, or household expenses.

Yes! NCB belongs to the vehicle owner, not the insurer. You can transfer up to 50% NCB bonus when renewing or switching insurers which reduces your own-damage premium.

During medical emergencies or vehicle accidents, contact our claim assistance team on WhatsApp or phone. We assist with cashless hospital admission approvals, coordinate with TPAs, and review documentation to help you avoid avoidable deductions.

Generally, you need: 1) PAN Card, 2) Aadhaar Card / Address Proof, 3) 3 to 6 months bank statement, and 4) Last 3 months salary slips or GST returns for business owners.